Effective Date: 1st February 2025

You Can Clinic is committed to protecting your privacy and providing a transparent experience when you use our website, which includes our online booking system and online pharmacy services. This Cookie policy explains what cookies are, how we use them, and how you can manage your preferences.

What are cookies?

Cookies are small text files stored on your device when you visit a website. They help websites function effectively, enhance user experience, and provide useful insights to improve services.

Types of cookies we use

We use the following categories of cookies on our website:

1. Essential cookies

These cookies are necessary for the website to function properly, enabling features such as:

  • Online bookings for training courses.
  • Secure transactions in the online pharmacy.
  • Login and authentication.

Without these cookies, key functionalities of the website may not work.

2. Analytics cookies

These cookies help us understand how visitors interact with our website by collecting information such as:

  • Pages visited.
  • Time spent on the site.
  • Click paths and navigation.

This data helps us improve website performance and user experience.

3. Marketing cookies

These cookies track your online behavior to deliver targeted advertisements and promotions. They also help us measure the effectiveness of our campaigns.
Examples include:

  • Retargeting ads for courses or products you’ve viewed.
  • Personalised offers based on your browsing history.

4. Functional cookies

These cookies enhance website functionality by remembering your preferences, such as:

  • Language settings.
  • Items added to your booking cart or pharmacy checkout.

Third-Party Cookies

We may use third-party cookies from trusted providers for:

  • Analytics: Tools such as Google Analytics to track website performance.
  • Marketing: Platforms like Facebook and Instagram for ad targeting.
  • Payment processing: Secure payment gateways that require cookies to process transactions.

These third parties have their own privacy and cookie policies.

Why we use cookies

We use cookies to:

  • Ensure our website operates smoothly.
  • Enhance your experience by personalising content.
  • Provide secure online bookings and pharmacy services.
  • Understand website performance and improve services.
  • Deliver relevant ads and promotions.

Managing your cookie preferences

You have the right to control how cookies are used.

Cookie banner

When you first visit our website, a banner will appear allowing you to:

  • Accept all cookies.
  • Customise your cookie preferences.

Browser settings

You can manage or block cookies through your browser settings. Steps to do this vary depending on the browser:

Please note that blocking essential cookies may impact website functionality.

Opt-Out Tools

You can opt out of tracking for analytics and marketing via:

How long are cookies stored?

  • Session cookies: Deleted when you close your browser.
  • Persistent cookies: Remain on your device for a set period or until manually deleted.

The duration of persistent cookies varies by purpose and provider.

Changes to this policy

We may update this Cookie Policy from time to time to reflect changes in regulations or technology. Any updates will be posted on this page, and significant changes will be highlighted.

Contact us

For more information about this Cookie Policy or our use of cookies, please contact us

By using our website, you agree to the use of cookies as outlined in this policy.